✅ 7-Day Money-Back Guarantee — No Questions Asked
At ElitePlayTV, we stand behind our service...
1. Money-Back Guarantee
We offer a 7-day money-back guarantee on all first-time subscriptions...
2. Eligibility for Refund
You are eligible for a refund if:
- This is your first subscription with ElitePlayTV.
- Your request is submitted within 7 days of the original purchase date.
- Your account is in good standing (no violation of our Terms of Service).
3. Non-Refundable Situations
Refunds are not available in the following cases:
- Requests submitted more than 7 days after the original purchase date.
- Renewal charges (monthly, quarterly, or annual renewals).
- Accounts that have been suspended or terminated for violating our Terms of Service.
- Promotional or discounted subscriptions clearly marked as non-refundable.
- Partial refunds for unused days in any billing period.
4. How to Request a Refund
To request a refund, please:
- Email us at support@eliteplaytv.com with the subject line "Refund Request"
- Include your account email address and order/transaction ID
- Briefly describe why you are requesting a refund (optional)
We will review and process eligible refund requests within 3–5 business days.
5. Refund Processing Time
Once approved, refunds are processed to the original payment method within 3–5 business days...
6. Chargebacks
We strongly encourage you to contact us directly before initiating a chargeback with your bank...
7. Service Issues
If you experience technical issues that prevent you from using the Service, please contact our support team...
8. Contact
Refund inquiries: support@eliteplaytv.com | Contact Form